Business Relations Consulting is looking for

Senior Process Consultant

The Senior Process Consultant provides the planning, coordination and execution of the activities required when a new client signs up. This person will be engaged with the clients from the time the contract is signed until the time the services have been successfully implemented. The Senior Process Consultant will plan, conduct, and direct the analysis of the client's inventory, payment and reporting requirements through a series of direct and indirect meetings, throughout identifying, modelling and implement the business process. They will set expectations with the client that assures our mutual success in implementing and integrating our services and in meeting or exceeding the contractual obligations.

Tasks

§ Creates, communicates, updates, and executes the Client Implementation Plan. This involves routine client contact via written and verbal communication.

§ Analyze exiting enterprise processes (document processes, carrier processes, identify improvement potentials)

§ Design and optimize enterprise processes (re-design existing processes, adapt existing processes to changing business needs)

§ Derive implications on organization, technology and people. Establish a common framework for process analysis, design and optimization

§ Conducts and documents Client Review Meetings at project launch and at various intervals throughout the Client implementation

§ Records and maintains client documentation through a series of written forms (Client meeting notebook, electronic meeting notes, client binder, etc.) keeping accurate records of discussions, expectations, commitments and deliverables

§ Support consistent use of state-of-the-art process management methodologies Manage process analysis and process optimization projects

§ Documents the progress of the Implementation Plan, keeping track of completed and outstanding issues and activities and providing timely documentation along the way

§ Provides regular project and implementation status updates to Seonix and senior management of the clients

Requirements

§ Master degree or equivalent

§ 4 - 6 years professional work experience in process and / or management consulting. Telco or software company are a great plus

§ -/ Project-/ Program management experience

§ Strong and proven project management experience, especially in process analysis and optimization projects

§ Keen perception, high ability to reason analytically, distinct conceptual skills

§ Language skills: Very Fluent in English, written and spoken (German and other languages are a great plus) - Personal attributes: assertive, reliable, confident, persistent, both strong team player and able to work self-dependently, excellent social competency, able to work in dynamic and multicultural environments, flexible and mobile

§ International travel required

Duration of employment

permanent

Location

Bulgaria - Sofia

To the successful candidate will be offered an attractive remuneration package.

This is a challenging role and exceptional candidates are required. If you are interested, please respond describing your most recent achievements with a full CV and a letter of interest, quoting REF No: OC - 1 to e-mail: tkrissel@brc-ltd.com